Frequently Asked Questions

Daily from 7AM to 11PM

Fully attended from open to close.

Please visit our store to see prices. We have different sizes of washers and dryers and they vary in price. The more laundry you can consolidate into each load, the more value you can get out of each wash.

Coin and card operated.

You may but you don't have to. You can bring bills and get quarters from our change machine or purchase a laundry card.

Yes! We accept Visa, Master Card, American Express & Discover at all our machines. You can also use a credit card to purchase a laundry card from our kiosk.

We have machines that take 2, 4, 6, and 8 loads at a time. Please see our self-service page for more information.

We have large machines capable of washing big bulky items.

Yes, we have machines that can wash and dry large comforters, blankets, and more.

Our helpful, knowledgeable staff are always available to advise which machines to use and how to use them. If a machine is not available to use, you will see a notice on them.

Yes. We are in a strip mall, on the corner. Parking spaces are available and RVs are welcome.

Yes we do. Customers are welcome to use our wi-fi while using our services in store.

We have arcade games, 6 flat screen TVs with programming always on, claw machine, and a kids' play area.

Not long at all. Most of our washers can wash as fast as 25 minutes and the average dry time is about 30 minutes. Count in unloading, folding, and loading time and most folks are in and out in about one and a half hours after complete multiple loads.

Our service hours for wash and fold inside the store is 7AM to 11PM daily. As long as there is an attendant, you can drop off new orders and pick up completed laundry.

Yes, we accept Visa, Master Card, American Express and Discover for our our delivery services.

There is a $25 minimum for each walk-in, in-store drop-off wash and fold order.

• Next-day orders will be ready for pick-up next business day or 24 business hours from drop-off time.
• Same-day orders will be ready by closing time if dropped off by noon.

Yes. When you check in your items, the service counter attendant will ask you if you have any special instructions and note them in your order. We will oblige as best as possible. Some requests my incur a fee.

Yes we certainly do.

We offer competitive rates for laundry pickup and delivery. Please see our pricing page for current prices.

$45 minimum on all pickup and delivery orders.

We service many areas in the Greater Dallas-Fort Worth area. Please see our service areas here or use the zip code checker for an immediate result.

We offer pickup and deliver on a daily basis. Our drivers are picking up and dropping off orders daily. 

Please log in to your account to see available driver pick-up/drop-off windows that fit your schedule.

• 24 Hours or next-day for orders that include only wash and fold laundry.
• If your order includes any dry cleaning, then please allow at least 48 hours for turnaround.
• For concierge service, orders can be turned around same day if the order is scheduled for and then picked up before 8AM.

Just let us know where you will leave the clothes. The porch, the backyard, in the garage, behind the gate, or with the apartment manager are common choices.

We recommend a laundry bag.

No.

Yes, we accept Visa, Master Card, American Express and Discover for our our delivery services.

By credit card.

Yes. As you follow the prompts throughout the scheduling and checkout process, just input notes.

Yes. You can log into your account and change your preferences as often as you like.

Yes.

We will alert you the day before your order is scheduled for pickup. If a pickup is missed, then we will charge $15 for a missed pickup.

No contract is required. We are confident that we will earn and maintain an ongoing service with your business.

We will work with you to create a schedule that works for you.

No. We process all commercial orders ourselves and do not send anything out. You will get back what you give us to wash, dry, and fold.

To create an account for your business, please contact us at info@handywashndry.com or call (469) 702-9693 and we will create the account for you.

We use premium detergents, fabric softeners, and dryer sheets.

No. We keep everyone's orders separate.

Yes. Formal items like collared shirts and dresses and coats and jackets will be placed on hangers free of charge. We will place them in plastic garment bags to protect them, too.

Yes. We will fold most items and even pair up socks. Some items like collared shirts, dresses, coats, and jackets will be placed on hangers instead.

Yes we will. We do not mix laundry from different customers.

We exercise utmost care in processing articles entrusted to us and use such processes which, in our opinion, are best suited to the nature and condition of each individual article. Never the less, we cannot assume responsibility for inherit weaknesses of or defects in materials that are not readily apparent prior to processing. This applies particularly, but not exclusively, to suedes, leather, silks, satins, double-face fabrics, vinyls, polyurethanes, etc.,

Responsibility also is disclaimed for trimmings, buckles, beads, buttons, belts and sequence. In laundering we cannot guarantee against color loss and shrinkage; or against damage to weak and tender fabrics.

Differences in count must be reported, and this ticket presented, within 48 hours. Unless a list accompanied the bundle, our count must be accepted. The company’s liability with respect to any lost article shall not exceed 10 times our charge for processing it.

WE ARE NOT RESPONSIBLE FOR ARTICLES NOT CLAIMED WITHIN 30 DAYS.

This applies to both in-store drop-off orders and any missed deliveries for pickup & delivery orders. We will store your items for 30 days and attempt to deliver (if it is scheduled for delivery).

If your items continue to go unclaimed, then after 30 days your items will be donated to a local charity.